Learning Management System (LMS)

FlickRocket is the most fully featured platform for monetizing and distributing content securely and now you can offer eLearning courses with or without assessments using our new Learning Management System (LMS) functionality.

If you have already created a SCORM 1.2 package, you can upload those directly to a new SCORM product in FlickRocket. If you need to create the course, we host the ADAPT Authoring Tool for creating your course and SCORM package.

You can use any videos that are already in your shop catalog or you can upload new videos for the course. The courses are Digital Rights Management (DRM) protected, so screen sharing and recording are still prevented just like any other content in your shop.

In addition to hosting the ADAPT Authoring Tool, we have developed some automated course creation options that allow creating multiple choice assessments and you can even include a video clip for each lesson. Just enter the course data into a spreadsheet, import, and tweak if desired. You can even import the course data, create the course, and upload to a SCORM product with only a couple clicks.

The screenshot below is from a course developed with the ADAPT authoring tool.

Creating a course

To create a new course, login to the FlickRocket admin and go to CMS/LMS>LMS>Courses. You can use the ADAPT authoring tool to create a course from scratch or to modify an existing course. You can also use the guided course creation options to automatically create the course.

Using the ADAPT authoring tool

The ADAPT authoring tool is hosted on FlickRocket and accessed via the FlickRocket admin. ADAPT is open source eLearning authoring tool. The ADAPT authoring tool can be launched by going to CMS/LMS>LMS>Courses and clicking in the Start ADAPT button.

Documentation, forums, and links to information about using ADAPT can be found at the ADAPT home page or by clicking the Learn more about ADAPT section at CMS/LMS>LMS>Courses.

Please note: ADAPT is a free, open source authoring tool and is hosted on FlickRocket for your convenience. FlickRocket does not provide training or support for the ADAPT authoring tool.

Creating a guided text course

The guided text course function automatically creates a multiple choice assessment from the data provided in a .CSV file. The number of questions and answers are not limited and the assessment can be timed. Sample .CSV files are provided to show the required data.

To create a guided text course:

1. Go to CMS/LMS>LMS>Courses

2. Click Create text based multiple choice course

3. In the General section, enter a Name for the assessment

4. In the Assessment section, choose if the assessment will be scored by percentage of correct answers or on total points scored for each answer.

5. If scoring the assessment, enter a minimum passing score or percentage in the Passed Threshold field.

6. If the assessment should have a time limit to complete, enable the Timed checkbox and enter the total seconds allotted to complete the assessment.

7. In the Results section, you can enable showing whether the question was answered correctly or not and whether the results of the assessment are sent to the LMS for tracking.

8. In the Import section, click the Samples Download to download one of the 3 sample versions of the CSV file. The choices are Basic, With Scores, and With Scores and Feedback. You can modify one of these CSV samples to create your own CSV for importing.

9. When you have your CSV ready, click Import and browse to your CSV file.

10. In the Create section, click Create course and download

11. Once the course is created, you can use the Preview button to view the assessment or the Edit button to modify the course in the ADAPT authoring tool. If you have already created a SCORM product in your FlickRocket shop, you can enter the product name or product ID and click the Create course and import to product to skip the manual upload process.

Creating a guided video course

The guided video course function automatically creates a multiple choice assessment with a video from the data provided in a .CSV file. The course can contain multiple lessons and each lesson displays one video clip followed by questions that must be answered before the next video is displayed. A start and stop time and the FlickRocket product ID are set in the CSV file. Sample .CSV files are provided to show the required data.

To create a guided video course:

1. Go to CMS/LMS>LMS>Courses

2. Click Create video based multiple choice course

3. In the General section, enter a Name for the assessment

4. In the Video + Multiple Choice Questions section, select the following:

   • If the user should have to wait for the lesson video to complete before answering questions
   • If the video should automatically play. (Not supported on all platforms)
   • If the video player should show video controls
   • If Retry should be enabled. (Retry allows attempting the assessment again after successfully passing. The automated course requires 100% correct answers to pass, so this setting would typically only be set to "Yes" for testing during course development.

5. In the Results section, you can enable showing whether the question was answered correctly or not and whether the results of the assessment are sent to the LMS for tracking.

6. In the Import section, click the Samples Download to download one of the 3 versions of the CSV sample. The choices are Basic, With Scores, and With Scores and Feedback. You can modify one of these CSV samples to create your own CSV for importing.

7. When you have your CSV ready, click Import and browse to your CSV file.

8. In the Create section, click Create course and download

9. Once the course is created, you can use the Preview button to view the assessment or the Edit button to modify the course in the ADAPT authoring tool. If you have already created a SCORM product in your FlickRocket shop, you can enter the product name or product ID and click the Create course and import to product to skip the manual upload process.

Adding certificates

Providing a certificate upon successfully completing a course may be required by your clients. FlickRocket provides the functionality to upload your own certificate images and automatically populate the certificates with the course taker's name, successful completion date, expiration date, your company name as the company certifying the course completion.

The SCORM product configuration page allows selection of one of the available certificates as well as entering an expiration period from the date of successful course completion.

Creating the certificate

1. Choose CMS/LMS>LMS>Certificates
2. Click Add
3. Click Upload and select your certificate image
4. Enter a Name for the certificate
5. In the Settings section, select the field Type from the dropdown list
6. Set the text options and placement and click Add in the Actions section
7. Repeat until all desired fields are created.
8. Click Preview
9. When satisfied with the certificate layout, click Save.

Configuring the certificate

Whether a certificate is made available to the course taker is set in the product configuration page.

To add a certificate:

1. Select Products>All Products
2. Click Edit on the desired product
3. In the Advanced Options section, set the Certificate field to the desired certificate.
4. Enter the number of months that the certification should be valid in the Expiration Date field. (Enter 0 if the certification will not expire.)

Reviewing LMS Results

You can view the complete assessment results, search, and export to .CSV. Basic results are displayed by selecting Details. The complete results can also be exported to CSV.

• By product

  1. Choose CMS/LMS>LMS >By product
  2. Click Details to display full results for an individual

• By customer

  1. Choose CMS/LMS>LMS >By product
  2. Click Details to display full results for an individual

Uploading a SCORM Product

To offer a SCORM product via your FlickRocket shop account, you must create a SCORM product and upload the SCORM package to that product. All of the information except the Product ID and whether the content is DRM-protected can be changed later.

To create a SCORM product:

1. In the FlickRocket admin, go to Products>All Products
2. Click the New Product button
3. Select SCORM Package from the Product Type dropdown list.
4. Enter a Name for the product
5. Enter a Version or SKU if you have that information. It cane also be added later.
6. Add any Comments you may want to store with the product. (Only admin users will see these comments.)
7. Enter the Public Name for the product. (This should typically be the same as the product name in the General section, but it can be different.)
8. Enter a Public Description of the product. (This product description will appear in your shop and the players.)
9. The Text for purchase email is optional and can contain text that will be included in the order confirmation email. (This is only available when using the FlickRocket frontend. It is not functional for 3rd-party shopping carts.)
10. Click Upload to add an image. This image will show in the shop and the players. This image is important for quick product identification and your branding, so you should not skip uploading an image even if only to be replaced later. The image file should be at least 600 pixel resolution. 1024 x 1024 is a good resolution, but is does not have to be square. It is more important that your images sizes are consistent.
11. The Search Engine Optimization (SEO) is optional, but it is important to add this information to attain the highest search position. Mozilla has a great guide for beginners learning SEO at https://moz.com/beginners-guide-to-seo.
12. In the License Assignment section, select a license and click Add. Then select a Price Model from the dropdown list. (Repeat if offering multiple licenses with differing options at different price points.)
13. If you have created categories for your shop, select the desired Category and click Add. (Repeat if the product should be assigned to multiple categories.)
14. Leave the Domain Assignment set to All Themes unless you have added more than one theme to your shop.
15. Leave the Group Assignment set to the default values unless directed otherwise. Groups are used for shop, subscription, and access group content distribution methods.
16. The Meta Information section options will vary depending on the product type. No information is required for SCORM packages.
17. If you have set up Attachments, you can add them in this section. Attachments are used to provide supplemental non-DRM protected files such as docs, spreadsheets, and PDFs to the end user. For example, a personality assessment might include a PDF attachment on intrepreting the assessment results.
18. The Attribute Set section is not required for SCORM packages and is typically used when offering items such as T-Shirts where size and color must be specified.
19. The Availability section controls when the product will display in the shop catalog. It does not affect content obtained by unlock codes, third-party shops, list import, or manual order entry. The exception is when Enable Pre-Order is selected. That option will prevent access to the content until the release date via web player and player apps.
20. The Tax Calculation section is optional and requires purchase of the TaxCloud app and subscription to that third-party service.
21. In the Advanced Options section, there are the following options:
    • Availability - The Web Player should be enabled to allow access using a web browser.
    • GTIN - This field is optional and can be used to add product codes for UPC, ISBN, EAN, JAN, and ITF-14.
    • Supplier - This is a special feature to help supplier maintain component inventory for products. It is optional and would rarely be needed for SCORM products. You can select the supplier if you have purchased the app and set up the feature.
    • Catalog - Enabling this option removes the product from the FlickRocket shop catalog and creates a "secret" link to purchase that product. It has no effect on third-party shops.
    • Certificate - Provided you have created at least one certificate, you can select a certificate that will become available to the course taker once the course is successfully completed.
    • Expiration Date - The certification can be set to expire x many months after successful course completion. Enter 0 if certification should not expire.
22. Click the Upload content button at the top or bottom of the page.
23. Browse to the SCORM package zip file or drop it on the download window. (The Preview option is for trailers or audio previews and not typically used for SCORM products.)
24. Click the Upload Now button.
25. Click Save to save and close the product.

The SCORM package zip is then uploaded to the server, checked, and placed in queue to be uploaded to the Content Distribution Network (CDN). You will receive one email to acknowledge receiving the upload and a second email when the content is ready on the CDN.

Accessing the SCORM product

SCORM products can be obtained via shop purchase, invitation, unlock codes, and manual order.

The SCORM course can be accessed through the Web Player using Chrome, Firefox, Edge, or Safari. The Login button for the Web Player is in the Quick Online Access section of the My Content page in your shop. SCORM courses can also be accessed using the player apps, however unlike other types of digital content, an internet connection is required when viewing a SCORM course. If a certificate is available for the course, a link will appear in the product description area once the course has been successfully completed.

Access to the course can be restricted depending on the license and SCORM course options set during course creation.

Using Unlock Codes

When an order quantity is greater than 1, the product is not automatically assigned to the customer's email account. It does not make sense to add multiple copies of a digital product to an account as the customer would still see only one product. Instead, the purchaser is provided with an Unlock Code. The code can be redeemed to a new or exiting account or even by the purchaser. The same code can be used to unlock the product on the number of accounts equal to the quantity purchased. For example, a purchasing agent could purchase a quantity of 10 and then provide the code to a department manager who could give the code to 10 employees. Each employee could redeem the code once on their own account and use their own email address and password to access the content.

The code and redemption instructions are provided to the purchaser in the order confirmation email, however the purchaser can also find the code and instructions by opening the product on the My Content page.

After the product is open, the purchaser has several options for distributing the code including redeeming the code to their own account, copying the code to paste in another document, sending individual pre-populated emails, and automatically sending bulk emails.

• Redeem for Me - Clicking this option will redeem one of the available codes to the purchaser's account.

• Forward to others - This option presents an email subject field, body field, and recipients field. The text in any of these fields can be modified and provided to others by using Copy to copy the text to the clipboard. Using the Open email client option will open the default email client with a pre-populated email ready to send.

• Email to recipients - Emails, with any modifications to the text, are automatically sent when you populate this field with the email addresses of those that should receive an unlock code. The email address must be separated by a semi-colon.

The unlock codes can be redeemed by clicking the Redeem Code button on the My Content page and entering the code exactly as it appears with dashes.

During code redemption, the person redeeming the code can enter their email, a password or their choice, and their first and last name. The email and password will be the login credential for both the Web Player and the player apps.

Managing Results

Each assessment taker can review their assessment results immediately after the assessment in the product description area of the Web Player or player apps. If they have taken different courses, they will be able to view the results for all courses taken and download the associated certificate if one was available for the course.

A manager may also need access to those results and/or certificates. The manager will have access to those results if they are purchased under the manager's email address and the manager forward's the unlock code the employees.